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Last updated: December 1, 2023.

These Terms and Conditions (“T&C”) rule your access to and use of UX InfiniX‘s website (“Site”) and the services offered by UX InfiniX (“Services”). By accessing or using the Site or the Services, you accept these T&Cs and agree to be bound by them. If you disagree with these T&Cs, do not use the Site or the Services.

1.        Description of the service

UX Infinix is a digital marketing company providing online advertising, social media management, content marketing, and other services. Access to the Site and Services is available through a standard web browser.

2.        Service Cancellation, Revision, Refund, and Acceptance Policies.

2.1 Cancellation of Service

UX InfiniX is committed to providing quality services to our customers. If, for any reason, you wish to cancel the service, please get in touch with us by email or phone, and we will assist you in canceling the service. If the cancellation is made before we started the work, 100% of the payment will be refunded. If the cancellation is made after the work has been started, a cancellation fee will be applied based on the work performed up to that point.

2.2 Service revision

UX InfiniX is committed to performing quality work for our clients and ensuring your service satisfaction. If you are not satisfied with the service, please get in touch with us by email or phone to notify us of your concern. We will do our best to review and resolve any problems with the service. The review must be requested within 5 days of service delivery date.

2.3 Refund of the Funds

If we cannot meet your needs and you are unsatisfied with the service. In that case, UX InfiniX is willing to offer a partial refund of the payment, considering the reasons the customer argued and comparing the instructions sent and the service delivered. The refund must be requested within 5 days after delivery date of the service and will be processed within 14 days after the requested is approved by us.

2.4 Acceptance of the Service

Once you have accepted the service, you are deemed to have approved and accepted the work performed by UX InfiniX. If no notification is received from you within 5 days after delivery of the service, you will be deemed to have accepted totally the service.

3.        Intellectual Property

The content of the Site, including, but not limited to, text, graphics, images, logos, button icons, software, and other materials, is protected by the intellectual property laws of the European Union and the United States. You agree not to copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site or the Services.

4.        Use of the Site and Services

You agree to use the Site and Services only for lawful purposes and by these T&Cs. You agree not to use the Site or Services for any illegal or unauthorized purpose, including, without limitation, posting illegal content, copyright or intellectual property infringement, harassment, defamation, invasion of privacy, impersonation, reverse engineering, exploitation of security vulnerabilities, or any other act that may damage the Site or Services.

5.        Account Registration and Security

To access certain areas of the Site or use certain Services, you may be required to register and create a user account. You agree to provide accurate, complete, and updated information when registering and maintaining your account’s security and password. You agree to notify UX InfiniX immediately if you suspect your account has been compromised or used unauthorizedly.

6.        Privacy Policy

UX InfiniX respects your privacy and is committed to protecting your data by applicable European Union and United States laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

7.        Disclaimer of Liability

The Site and Services are provided on an “as is” and “as available” basis without express or implied warranty. UX InfiniX does not warrant that the Site or the Services will meet your requirements or that they will be uninterrupted, secure, or error-free. You use the Site and Services at your own risk.

8.        Limitation of Liability

In no event shall UX InfiniX be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or the Services, even if UX InfiniX has been advised of the possibility of such damages. UX InfiniX‘s total liability for any claim related to the Site or Services shall not exceed the total amount of fees paid by you in the 12 months before the claim.

9.        T&Cs Modifications

UX InfiniX reserves the right to modify these T&Cs without notice. Any modification will be effective immediately upon posting on the Site. Your continued use of the Site and Services after any such modification shall constitute your acceptance of the modified T&Cs.

10.   Governing Law and Jurisdiction

These T&Cs are governed by the laws of the European Union and the United States. Any dispute arising out of or in connection with these T&Cs shall be resolved exclusively in the competent courts of Maracaibo, Venezuela.

If you have any questions about our T&Cs, please get in touch with us through our contact form on the Site. We are committed to providing quality services to our customers and will do our best to ensure your satisfaction.